Our B Pre-Intermediate Call Center Training is specifically designed for students of English as a second language who are at the pre-intermediate level and need to complete their English curriculum in order to move on to speaking for customer service scenarios. This course will allow you to level up to a functional intermediate level while you learn the language of customer service. The training includes modules on essential call center communication skills, vocabulary and phrases commonly used in customer service, and handling difficult situations in English. With our interactive and practical approach, students will build the confidence and language skills needed to excel in a call center environment. Join us and take the next step in your English language journey towards a successful career in customer service.